Cancellation policy

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us KAYA GAMING, Siegmund-Schuckert-Strasse 17, 68199 Mannheim, Baden-Württemberg, Deutschland, Telefon: +49 152 53604756, E-Mail: info@kaya-gaming.de by means of a clear statement (e.g., a letter sent by mail or an email) of your decision to withdraw from this contract. To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

If you have requested that the services should commence during the withdrawal period, you must provide us withto pay a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of your exercise of the right of withdrawal from this contract, compared to the total scope of the services provided for in the contract.

Expiration of the right of withdrawal

The right of withdrawal expires prematurely in the case of a contract for the provision of services if we have provided the service in full and only began providing the service after you gave your express consent and at the same time acknowledged that you were aware that the service would be provided in full within a period of less than one year. have confirmed that you lose your right of withdrawal once we have fulfilled the contract in full.

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it to us.)

  • An: KAYA GAMING, Siegmund-Schuckert-Strasse 17, 68199 Mannheim, Baden-Württemberg, Deutschland
  • I/we hereby revoke () the one provided by me/us () concluded contract for the provision of the following service (*)
  • Ordered on ()/received on ()
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only for paper notifications)
  • Date

(*) Delete as appropriate.